SIA Door Supervisor

This 6-day online/ classroom ‘Level 2 Award for Door Supervisors in the Private Security Industry (RQF)’ course is designed to equip new Door Supervisors with the knowledge and practical experience required to join the ‘Private Security Industry’. If you are looking to be employed as a Security Officer or a Door Supervisor in stadiums, commercial premises, construction sites, hotels, shopping centres, festivals, private residence, or licensed venues such as clubs or pubs, this is the course for you. We will provide you with everything you need to achieve the high standards and accreditation, required by the Security Industry Authority (SIA) in order to grant you your SIA License.

Changes              

With effect from the 1st of April 2021, the SIA have implemented changes to the Door Supervision course structure that has changed from being delivered fully online to a blended delivery of 4-days online and 2-days classroom to complete the qualification. This means that you will be required to attend one of our state-of-the-art training centres on the final two days to complete the practical elements of your training.

First Aid

The SIA have stipulated that you Must be in possession of an approved First Aid Qualification with a minimum of 12 months left to run, on the first day of the course. If you require a First Aid Course, please inform our customer services team and we will be able to arrange this for you, anywhere in the UK and Ireland.

Course Length

6-days (44 GLH) in total consisting of 4-days online and 2-days in the classroom. You will also be required to register and complete a short online video assisted eLearning course and complete a workbook, which is required to satisfy 8 hours of distance learning for the ‘Principles of Working in the Private Security Industry’ module.

Assessment

This qualification is assessed by practical demonstrations, evidential statements, 3 multiple choice exams and 1 written exam.

Qualification

Successful candidates will receive a ‘Level 2 Award for Door Supervisors in the Private Security Industry (RQF)’ qualification, which sits on the Regulated Qualifications Framework (RQF). The RQF is a Qualification Framework regulated by Ofqual and CCEA Regulation. It is also suitable for delivery in Wales and is regulated by Qualification Wales.

Certification

Successful candidates will receive a Level 2 Award for Working as a Door Supervisor within the Private Security Industry.

Course Contents

Working within the Private Security Industry

  • The main characteristics of the Private Security Industry
  • Legislation as it applies to the individual in carrying out a licensable activity
  • The importance of safe working practices to comply with legal requirements
  • Fire procedures in the workplace
  • Emergencies and the importance of emergency procedures
  • The importance of communication skills and customer care

Working as a Door Supervisor within the Private Security Industry

  • The role and objectives of a Door Supervisor within the PSI.
  • Civil and criminal law relevant to a door supervisor
  • Searching relevant to a door supervisor
  • Powers of arrest relevant to a door supervisor
  • Drug-misuse issues and procedures relevant to the role of a door supervisor
  • Incident recording and crime scene preservation relevant to the role of a door supervisor
  • licensing law and social responsibility relevant to the role of a door supervisor
  • emergency procedures which should be followed by a door supervisor
  • how a door supervisor can help to keep vulnerable people safe
  • queue management and venue capacity responsibilities relevant to a door supervisor

Conflict Management within the Private Security Industry

  • The principles of conflict management appropriate to their role
  • How to recognise, assess and reduce risk in conflict situations
  • how to develop and use problem solving strategies for resolving conflict
  • Good practice to follow after conflict situations

Physical Intervention Skills within the Private Security Industry

  • Physical interventions and the implications of their use
  • How to reduce the risk of harm when physical intervention skills are used
  • Use of non-aggressive physical skills to protect yourself and others
  • Use of non-pain related standing, holding and escorting techniques, including non-restrictive and restrictive skills
  • Good practice to follow after physical interventions

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