SIA Door Supervision Training Course in South East London

This 5 day course at Surrey Quays Training Centre in South East London is based on the SIA specification for core competency training for Door Supervisors, which covers the necessary understanding and skills required by individuals who work to provide a more secure leisure environment and culminates in three online exams and one written exam.

The course now includes the new requirement for a day’s training on Physical Intervention Skills


Our Surrey Quays Centre is within easy reach of Greenwich, New Cross, Peckham, Bermondsey, Lambeth, Lewisham and Rotherhithe.

Download the Door Supervision brochure



Dates / Register for the Course

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Tavern Quay Business Centre
Sweden Gate,
SE16 7TX

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Course Syllabus
    Working within the Private Security Industry
    The main characteristics of the Private Security Industry
    Legislation as it applies to the individual in carrying out a licensable activity
    The importance of safe working practices to comply with legal requirements
    Fire procedures in the workplace
    Emergencies and the importance of emergency procedures
    The importance of communication skills and customer care
    Working as a Door Supervisor
    The role and objectives of a door supervisor
    Civil and criminal law relevant to door supervisors
    Searching relevant to a door supervisor
    Powers of arrest relevant to a door supervisor
    Drug-misuse issues and procedures relevant to the role of a door supervisor
    Incident recording and crime scene preservation relevant to the role of a door supervisor
    Incident recording and crime scene preservation relevant to the role of a door supervisor
    How a door supervisor can help to keep vulnerable people safe
    Queue management and venue capacity responsibilities relevant to a door supervisor
    Emergency procedures which should be followed by a door supervisor
    Conflict Management within the Private Security Industry
    The Principles of Conflict Management Appropriate to Your Role
    How to Recognise, Assess and Reduce Risk in Conflict Situations
    How to Communicate Effectively in Emotive Situations and De-escalate Conflict
    Resolving and Learning from Conflict
    How to Develop and Use Problem Solving Strategies for Resolving Conflict
    Good Practice to Follow after Conflict Situations
    Physical Intervention Skills for the Private Security Industry
    Physical intervention and the implications of their use
    How to reduce the risk of harm when physical intervention skills are used
    The use of non-aggressive physical skills to protect yourself and others
    The use of non-pain related standing, holding and escorting techniques, including non-restrictive and restrictive skills
    Good practice after physical interventions